Privacy Policy
1. Introduction
Elite Credix (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Website and services.
2. Information We Collect
We may collect the following types of information:
Personal Identifiable Information (PII): Name, email address, phone number, date of birth, gender, PAN number, Aadhaar number (voluntarily provided for e-KYC), etc.
Financial Information: Income details, bank statements, credit history, existing loan details, etc.
Technical Data: IP address, browser type, device information, pages visited, and other usage details collected through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
Facilitate your connection with suitable lenders from our partner network.
Process your loan applications and requests.
Verify your identity and conduct creditworthiness checks (via credit bureaus like CIBIL, Experian, etc.).
Communicate with you regarding your application and our services.
Improve our Website, services, and customer experience.
Comply with legal and regulatory requirements.
4. Sharing and Disclosure of Information
We may share your information with:
Banking and NBFC Partners: To process your loan application and for them to perform their KYC and credit checks.
Credit Bureaus: To obtain your credit report and score for assessing your eligibility.
Service Providers: Third-party vendors who assist us in operations (e.g., cloud storage, analytics, communication).
Legal Authorities: If required by law, regulation, or legal process.
We require all third parties to respect the security of your data and to treat it in accordance with the law.
5. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or destruction. Your data is stored on secure servers. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under applicable Indian laws, you have the right to:
Access and Correction: You can access, review, and correct the personal information you have provided to us.
Withdraw Consent: You can withdraw your consent for us to use your information, though this may affect our ability to provide services.
Grievance Redressal: You can contact our Grievance Officer with any privacy-related concerns.
7. Cookies
Our Website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this policy periodically. The updated version will be indicated by the “Last Updated” date at the top of this page.
9. Contact Us
For any questions, requests, or grievances regarding this Privacy Policy or your data, please contact our Grievance Officer:
Email: support@elitecredix.com
Address: 312A, 3rd Floor, Iris Tech Park, Sector 48, Gurgaon 122018